Better data, stronger conversion
The Plan Writers

InboundAV connected The Plan Writers’ lead-tracking system to HubSpot and built the workflows needed for sustainable nurturing and follow-up.

The Plan Writers HubSpot projectThe Plan Writers logo

The summary

The Plan Writers replaced repetitive spreadsheet entry with a real-time HubSpot integration and a more responsive lead-engagement process. The project linked data quality, automation, and communication so the business could convert more of the opportunities it was already creating.

17%
Qualified leads
20%
Conversion rate
25%
Quoted deals closed

Main technologies used

  • HubSpotHubSpot

About The Plan Writers

Based in Los Angeles, The Plan Writers is an award-winning business consulting firm that helps startups turn business plans into action. Its team works with prospective founders across several service lines, making timely, accurate lead management central to growth.

The challenge

Core prospect data lived in Google spreadsheets shared by team members, affiliates, and partners. Every update had to be entered again in HubSpot, creating duplicate work and data discrepancies that affected the sales cycle. The team also needed a more deliberate system for moving leads from their first interaction into relevant, ongoing communication.

Industry:
Business Consulting
Location:
Los Angeles, CA
Platforms:
HubSpot Sales Hub and Marketing Hub Professional

The solution

InboundAV built a custom integration using JavaScript, Google Apps Script, and HubSpot’s API. Changes in the source spreadsheet now create or update contacts and deals in HubSpot automatically. The team also implemented deduplication, real-time data maintenance, and six tailored four-email nurture paths tied to the company’s distinct service offerings.

All technologies used

  • Custom integration
  • Data maintenance
  • Lead nurture

The results

With cleaner data and a sustainable acquisition process, The Plan Writers increased qualified leads by 17% and lead conversion by 20%, then closed 25% of quoted deals. Average response time reached two days, while the time required for data entry fell to approximately three minutes per entry.

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